Refund policy

Eligibility for Returns

To qualify for a return, the item must:

Be unused, unwashed, and unworn
Have original tags and packaging attached
Be free from stains, perfume, or any damage

Non-Returnable Items

The following items are not eligible for return or exchange:

Sale items
Discounted products

How to Request a Return

Contact us via WhatsApp, Email, or Instagram DM
Share your Order Number along with the issue
Our support team will guide you through the return process

Important Note

We reserve the right to refuse return requests if the product does not meet our return policy conditions.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days
Orders are not shipped on Sundays or public holidays

Shipping Charges

Standard Shipping Fee: Fixed Rate (Rs. 200–300)
Free Shipping: Available on orders above Rs. [Your Amount]

Delivery Coverage

We currently ship nationwide across Pakistan.

Important Note

Please double-check your shipping address and contact details before placing your order to avoid delays.

Contact Us

Customer Support

📧 Email
Aliabdullahkazmi2@gmail.com

📱 WhatsApp
+92 312 7996156

📞 Phone
+92 312 7996156

📍 Address
Vector0.zero
Dream Gardens, Lahore, Pakistan

🕒 Customer Support Hours

Monday – Saturday: 10:00 AM – 8:00 PM
Sunday: Closed

🌐 Social Media

Instagram: @Vector0.zero
Facebook: Vector0.zero

Note

We usually respond to all inquiries within 24 hours.